Terms and Conditions

Terms & Conditions – Ali KP Mart

Welcome to Ali KP Mart (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website (https://alikpmart.com) and services. By accessing or shopping with us, you agree to comply with these terms.

1. General Terms

  • These terms apply to all users (customers, vendors, visitors).

  • We reserve the right to update these terms without prior notice (changes become effective immediately upon posting).

  • Continued use after modifications constitutes acceptance.

2. Ordering & Payments

  • All prices are in PKR and subject to change without notice.

  • We accept:

    • Cash on Delivery (COD)

    • Bank transfers

    • [Other payment methods, if any]

  • Orders are processed within 24–48 hours (subject to stock availability).

3. Delivery Policy

  • Serving Peshawar and surrounding areas.

  • Delivery times vary by location (typically 1–3 business days).

  • Customer must provide accurate address details – we’re not liable for incorrect delivery info.

4. Returns & Refunds

  • Unopened/unused items may be returned within 7 days of delivery.

  • Refunds processed via original payment method within 5–10 business days.

  • Damaged/defective items must be reported within 48 hours with photo proof.

5. User Responsibilities

  • Provide accurate, current information during checkout.

  • Do not misuse our website (e.g., spam, fraud, or unauthorized purchases).

  • Account holders must keep login credentials secure.

6. Limitation of Liability

  • Ali KP Mart is not liable for:

    • Delays due to third-party logistics (e.g., courier services).

    • Indirect damages (e.g., loss of profits, data).

    • Product misuse by customers.

7. Intellectual Property

  • All website content (logos, text, images) is owned by Ali KP Mart and protected under copyright laws.

  • Unauthorized use (e.g., scraping, duplication) is prohibited.

8. Governing Law

  • These terms are governed by the laws of Pakistan.

  • Disputes will be resolved in Peshawar courts.

9. Contact Us

For questions about these Terms:
📧 Email: contact@alikpmart.com
📞 Phone: +92 333 5528787
📍 Address: Karkhano Market GB Plaza D27 Office

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